ck44m Privacy Policy
Your personal information is completely safe with us. Learn how your data is collected and kept secure.
Introduction and Scope
ck44m is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how ck44m collects, uses, stores, and protects your personal information. By using our website, you are agreeing to the terms of this Policy.
This Policy applies to ck44m's website, applications, and other digital services. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
Scope and Methods of Data Collection
ck44m may collect information about you in various ways. This information comes primarily from two sources: what you provide directly, and data collected automatically through our technical systems.
Personally Identifiable Information
- Full name and date of birth
- Email address
- Mobile number (for bKash / Nagad / Rocket verification)
- National ID card or passport details (for KYC verification)
- Current and permanent address
Financial and Transaction Information
- bKash, Nagad, and Rocket account numbers
- Deposit and withdrawal history
- Bonus claims and wagering activity
- Balance and transaction dates and times
- Payment method verification details
Technical and Usage Information
- IP address and device type
- Browser and operating system information
- Login times and session-related data
- Page browsing patterns and duration
- Data collected from cookies and cache
Gaming Activity Information
- Game play history and preferred game types
- Bet amounts and outcomes
- Bonus usage patterns
- VIP level and points information
- Gaming limit preferences
Purpose of Data Use
ck44m uses your collected information only for the following legitimate purposes. We never use your information for unauthorized or unnecessary purposes.
2.1 Account Management and Verification
We use personal information to complete your registration process, verify your identity, and keep your account secure. Age verification is especially important, as ck44m is only for individuals aged 21 or older.
2.2 Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. Every transaction, with a minimum deposit of ৳200 and minimum withdrawal of ৳500, is verified and generally completed within 15 minutes to 2 hours.
2.3 Service Improvement and Personalization
By analyzing user gaming preferences, we provide relevant games, bonus offers, and recommendations. This information is important for making your experience better and more personalized.
2.4 Customer Support
Our 24/7 live chat support team may access account information to resolve your issues. This is done solely for the purpose of assisting you.
2.5 Fraud Prevention and Security
We monitor technical and transaction data to detect irregular activity, prevent money laundering, and maintain platform security. Ensuring SSL encryption and fair play is our priority.
Data Storage and Security
ck44m follows industry-standard technology and practices to keep your information secure.
Encryption Technology
All data is protected with SSL (Secure Socket Layer) encryption. Banking-level encryption keeps your financial and personal information secure.
Access Control
Only authorized personnel may access your information for specific purposes. All access is logged and regularly audited.
Data Retention Period
Information is retained for the duration your account is active and thereafter for periods required by applicable legal obligations.
Data Sharing with Third Parties
ck44m does not sell your personal information or share it commercially with third parties. Information may be shared in the following limited circumstances:
4.1 Payment Processors
The minimum information necessary to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment service providers. This information is used solely for transaction verification.
4.2 Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others may receive limited information to manage fair gameplay and technical operations. This information is not used for any marketing purposes.
4.3 Legal Obligations
We may be required to disclose necessary information in response to a court order or a lawful request from a government authority. In such cases, we always act within the bounds of the law.
4.4 Fraud Prevention Agencies
Information may be shared as needed with anti-money laundering (AML) and fraud detection agencies. This helps keep our platform safe and fair for all users.
Cookies and Tracking Technologies
The ck44m website uses cookies and similar technologies to improve your browsing experience.
Essential Cookies
These cookies are necessary for the basic functionality of the website. Disabling them may cause some services to stop working properly. Login sessions and security tokens fall under this category.
Analytics Cookies
These cookies are used to collect website usage statistics. By understanding which pages are used most, we can improve the quality of our service.
Functionality Cookies
These cookies help remember your preferred language, game layout, and other personal settings. They are important for a better experience on your next visit.
Cookie Controls
Cookies can be disabled or deleted from your browser settings. Keep in mind, however, that disabling certain essential cookies may disrupt core functions such as login and transactions.
Your Rights and Choices
ck44m believes that users have the right to control their own information. The following rights apply to you:
Right to Access Information
You may request at any time to know what information we hold about you. We will provide you with a copy of that information within a reasonable time. To make this request, email us at [email protected].
Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Ensuring accurate information helps us maintain the quality of our service.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, full deletion may not be possible if there are legal obligations, ongoing investigations, or an outstanding balance in the account.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you can change that preference from your account settings or through our support team. Opting out of essential transaction and security notifications is not available.
Protection of Minors
ck44m is only for individuals aged 21 or older. We do not knowingly collect information from any minor.
Age Verification Process
Every user's age is verified at the time of registration. If a user registers with false information and it is later proven that they are under 21, their account will be immediately closed and the relevant information will be deleted except where required by law. If a guardian becomes aware of a minor's personal information being involved, please contact [email protected] immediately.
Policy Changes and Notification
ck44m may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
How Changes Are Communicated
- The "Last Updated" date at the top of the Policy will be changed
- A notification will be sent to your registered email for significant changes
- An alert about the changes may be shown when you log in to the platform
- Continuing to use the platform after changes are made will be considered acceptance of the new Policy
Contact and Complaints Resolution
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us using the details below. Our privacy team will review your matter as quickly as possible.
Contact by Email
For any privacy-related requests or questions, email us at:
[email protected]
Please use "Privacy Policy Request" as the email subject.
Contact via Live Chat
For urgent matters, use our 24/7 live chat support. Support in Bengali is available. Our support team will direct you to the right department.
ck44m is committed to upholding this Privacy Policy. We believe that transparency and trustworthiness are the foundation of a lasting relationship. Protecting your information is one of our top priorities.